Frequently Asked Questions

Yes, we kindly request a minimum purchase of two bottles per order.

Enjoy complimentary shipping on orders over $300. For orders falling below this value, a flat shipping fee of $20 (tax included) will be applied.

We partner with Canada Post or local couriers, depending on your delivery destination.

Orders are processed and readied for shipment from Monday to Friday, typically within five to ten business days. For orders beyond major centers in Southern Ontario, Canada Post will handle the delivery, with timeframes varying based on distance. By providing an email address during your purchase, you will receive a Shipping Notification from either Canada Post or our local courier. (Be sure to check your spam folder as tracking emails sometimes land there.)

We offer shipping year-round; however, we recommend that customers outside major Southern Ontario centers place orders before November's end or wait until spring. This helps avoid potential freezing during transit.

After placing your order, expect an email confirmation. If it's missing, check your spam folder. Both our courier and Canada Post will send you tracking information once your order is en route.

For security and legal reasons, your wine cannot be left unattended. Should you miss the Canada Post delivery, a pickup notice will guide you to the nearest postal outlet. Should you miss our courier, they will make a second effort to deliver to you and will be in contact with you. Please note, a recipient 19 years or older must sign for the order, which is why we suggest using a business address for delivery.

If your order arrives damaged, faulty, or incorrect, please contact us so we can resolve the issue promptly.

Our wines are available for purchase online - click the "SHOP" tab above.  Our wines are also available at the winery (contact us via email at cheers@kirbyestate.com), select restaurants, and certain wine stores. Kirby Estate wines are not available in the LCBO.

Browse our "Shop" tab for our latest offerings, which are updated regularly. To never miss a new release, make sure you're subscribed to our mailing list.

We can ship all over Ontario and to individuals as far east as Quebec City in Quebec. Please contact us should you wish to place a large order.

Mixed-product orders can be accommodated through the website.  Please contact us if you are looking for other special requests.

We accept most major credit cards and/or etransfer to cheers@kirbyestate.com.  Licensees should contact us directly.

If your order is unsatisfactory, please contact us so we can resolve the issue promptly.

Yes - tastings are available by appointment only. We offer curated tastings for groups up to 8 people.  Please contact us via email at cheers@kirbyestate.com and we will respond to make arrangements. Thank you.

Prior arrangements are necessary. Visitation to the winery is only available for curated tastings or wine order pick-ups.  Email us at cheers@kirbyestate.com. 

Our winery is located in Niagara-On-The-Lake in the Niagara Lakeshore sub-appellation,.

Our wine club is coming in the spring of 2026. Please subscribe to our email list to be the first to know about our wine club, new wine releases and exclusive events. Stay tuned for details!

Our wine releases occur periodically when the wines are ready.  

For individualized pairing suggestions, please check the pairing notes provided alongside each wine in our online store. Additionally, our blog features a variety of articles that delve into perfect pairings for our wines.